Overview
What:
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- Consumers film themselves shopping your category either spontaneously as they normally would, or in response to a specific task (i.e. assessing standout of your brand versus others; their response to activations and promotions etc)
- Understanding natural consumer behaviour at the coalface in the heat of the real-life moment rather than relying on claimed retrospective behaviour or memory recall
Why:
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- Understanding the decision-making hierarchy as it happens and the key purchase triggers and influences
- Assessing real-time, real-life reaction to a fixture in terms of pack stand out, noticeability and appeal of activations, promotions and price points
- A great way to assess whether a new launch has been noticed and perceptions of it at point of purchase (Ask us about ‘Illuminate’ – our fast turnaround NPD video feedback offering)
- Real-life footage can help influence retailers
Deliverables (Typically)
Any combination of:
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- Full presentation
- Full qualitative analysis on observations, behaviours and insights
- PowerPoint debrief and/or verbal delivery with clear recommendations
- Full human transcriptions and mp4 videos
- Transcription for each video
- Subtitled videos also available
- Edited showreel
- Professional editing, logo/text insertion/s, soundtracks and subtitles
- Pertinent highlights (chosen by you or us) of consumer videos put into one impactful reel
- Full presentation
Time (Typically)
You can see consumer videos for some projects as soon as 2½ weeks and have the full report and/or edited showreel within 3½ to 4 weeks
- Set up – 2 to 3 days
- Recruiting – 5 to 10 days (can vary by country/type of consumer)
- Consumer videos – 1 week
- Analysis and debrief preparation – 5 to 6 days (can vary by amount of footage/sample size)
- Showreel preparation – 2 to 3 days (can vary for foreign languages)