Overview
What:
- An ad hoc qualitative study in which relevant consumers film themselves using your product in their real-life settings and report back on how they find all aspects of the usage experience
- Understanding consumer reaction to brand usage in the way it is usually experienced, i.e. real-life moments rather than relying on claimed retrospective behaviour or memory recall
Why:
- Very useful tool for optimising a product before launch or soon after launch before retailer reviews
- No third party moderator interference or respondent group peer pressure to influence answers, giving you authentic, honest views on all aspects of the brand usage experience
Deliverables (Typically)
Any combination of:
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- Full presentation
- Full qualitative analysis on observations, behaviours and insights
- PowerPoint debrief and/or verbal delivery with clear recommendations
- Full human transcriptions and mp4 videos
- Transcription for each video
- Subtitled videos also available
- Edited showreel
- Professional editing, logo/text insertion/s, soundtracks and subtitles
- Pertinent highlights (chosen by you or us) of consumer videos put into one impactful reel
- Full presentation
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Time (Typically)
You can see consumer videos for some projects as soon as 2½ weeks and have the full report and/or edited showreel within 3½ to 4 weeks
- Set up – 2 to 3 days
- Recruiting – 5 to 10 days (can vary by country/type of consumer)
- Consumer videos – 1 week
- Analysis and debrief preparation – 5 to 6 days (can vary by amount of footage/sample size)
- Showreel preparation – 2 to 3 days (can vary for foreign languages)